模拟面试流程表
对于我们新生小白们，我们学习了一个学期的礼仪，要到了我们展示自己仪容，仪表，仪态的时刻啦。对于老生而言，模拟面试正是给我们模拟真实的面试场景，从而让我们知道自己的优势和不足，从而在真正的面试中脱颖而出。
一、模拟面试流程
☞ 初试：简易中文自我介绍（几组几号，来自哪里，什么学校，什么专业，所获证书）+南航欢迎您+四面转体+绕场一周
☞ 复试：
A组：完整中英文自我介绍+英文广播词+无领导小组讨论+才艺展示
B组：完整中英文自我介绍+中职英语文章+简易问题回答+才艺展示
注意： 在面试过程中1 、无微笑 2、无眼神交流 3、仪容仪表不符合礼仪要求的在初试环节直接不合格，不能进入复试，需要重新考试。
二、模拟招聘单位及职位
广州白云国际机场：安检员
中国南方航空公司：空中乘务员 安全员
注意：请大家深入了解这两家民航企业
模拟面试事项
一、模拟面试时间
2019年12月10日 8:00--11:30 13:30--16:40
二、地点
A组：6号楼101
B组：6号楼501
三、参加班级
A组：16中专班 17中专班 18大专班 19大专班
B组：18中专班 19中专1班 19中专2 班 19中专3班
四、面试要求
A: 自我介绍
1. 中英文自我介绍（时间不能低于一分半钟，不多于三分钟，注意停顿，声音洪亮）
2. 英文注意发音
3. 自我介绍中不允许出现真实姓名 ，只允许出现个人序号
B: 着装要求：
男生: 白色长袖衬衫（扣子是透明或者白色）+ 西装裤 (西装裤裤脚不可堆着）+黑色袜子（长度到脚踝处）+商务领带
女生: 红制服+ 黑丝袜 +黑色高跟鞋（亚光皮）
女生妆容要求：口红正红色+盘起的头发（无碎发）+不带美瞳+不带任何饰品
五、中英文广播词诵读：
1. Ladies and gentlemen:
We will show you the use of oxygen mask. Seatbelt and the location of the emergency exits. Please give us your full attention for the demonstration.
2. Your oxygen mask is stored in the compartment above your head, and it will drop automatically in case of emergency. When the mask drops, pull it towards you to cover your mouth and nose, and slip the elastic band over your hand, and then breathe normally.
3. Each chair has a seatbelt that must be fastened when you are seated. Please keep your seatbelt securely fastened during the whole flight. If needed, you may release the seatbelt by pulling the flap forward, you can adjust it when necessary.
4. Ladies and Gentlemen:
May we please have your attention for the safety demonstration? If you have any questions after the safety video, please contact the flight attendants. Thank you!
5. Ladies and Gentlemen:
Our aircraft is experiencing some turbulence. Please be seated as soon as possible, fasten your seat belt. Do not use the lavatories. And we regret that we are unable to serve you at this time. (Please watch out while taking meals). Thank you!
6. When you disembark, please take all your belongings. Your checked baggage may be claimed in the baggage claim area. Passengers with connecting lights, please go to the transfer counter in the terminal.
7. Ladies and Gentlemen:
We will take off soon. Please be seated, fasten your seat belt and make sure that your tray table is closed, your seatback to the upright position. If you are sitting in a window seat, please help us by opening the shading plate. We will be dimming the cabin lights. If you want to read, please turn on your reading light.
8. Ladies and Gentlemen,
As the luggage bins are heavy, we would greatly appreciate it if you could help the cabin staff to close them. Thank you.
9. Ladies and gentlemen：
Welcome to SkyTeam China Eastern Airlines flight. Seat number at the edge of the luggage rack. Please place your hand-carried items in the overhead compartment or under the seat in front of you. Please keep the aisles open，and we will assist you if you need any help. Thank you！
10. Ladies and Gentlemen：
Due to some passengers have completed boarding procedures, but they haven’t boarded this aircraft yet. For your safety, we must remove their baggage delivery. Please be seated and wait for a moment. (There are baggage of passengers with ground staff, please feel free to claim your own luggage off the plane) Thank you for your cooperation!
中职英语
1.The lights located on the floor will guide you to the exits if an emergency arises .For further information please refer to the safety instruction the seat pocket in front of you.
Thank you!
2. I'm Li Lei. I study at Taishan Vocational School. I enjoy my school life. School begins at 7:50 am. I'm never late for class. I like all the classes, because my teachers make the classes lively and interesting. My favorite subject is computer.
3. After school, I do my homework, listen to pop music, play games with my friends and surf the Internet. At home, I often help my mother do some housework.
4. My teacher asks me to join a school club. I want to be a soccer star, so I joined the soccer club. Our club plans to have a soccer game at 8:00 pm next Sunday October 8. That day is very important to us. It is going to be our first game this term, and my first game after 1 became a member of the club.
5. Our team leader tells us it is time for us to show our team spirit.
Hi, my name is Wang Li. I'm from Tai'an. I'm sixteen years old. I study at Jinan Vocational School. I like listening to music. My best friend is Cui Gang. He is tall and handsome. His favorite sport is soccer.
6. Do you want to be my pen friend? My postal address is: No. 23, Lixia Road, Jinan. My telephone number is 0531-89986543 and my e-mail address isbillw@jvs.com.
7. Everyone has a family. We live in it and feel warm. There are three people in my family: my mother, my father and I. My mother is a housewife. She is busy. She does a lot of housework, such as cleaning the house, doing some washing, and cooking for the family. She makes our home comfortable.
8. My father is a serious man. He is a doctor. He works hard to help his patients. After work, he likes playing chess with me. We care about each other. We usually have dinner together, and I tell them about what I do at school. They tell me about interesting things. I have a happy family. What about yours?
9. Do you want a friend whom you could tell everything to, like your deepest feelings and thoughts? Or are you afraid that your friend would laugh at you, or would not understand what you are going through? Anne Frank wanted the first kind, so she made her diary her best friend.
10. I wonder if it’s because I haven’t been able to be outdoors for so long that I’ve grown so crazy about everything to do with nature. I can well remember that there was a time when a deep blue sky, the song of the birds, moonlight and flowers could never have kept me spellbound. That’s changed since I was here.
五: 情景模拟
1. 如果在服务过程中遇到不讲理的乘客该怎么做？
2. 遇到轻微醉酒的乘客该怎么办？
3. 飞行途中，乘客们发现一位当红影星，很多乘客像其索要签名，此时你该怎么做？
4. 碰到不好沟通的同事，她非常不配合你，怎么办？
5. 你考虑过做空乘的辛苦吗？为什么想成为一名空中乘务员？
6. 你认为空乘人员应该具备什么样的素质？如果录取，你准备如何做一名合格的空乘人员？
7. 飞行途中，一位乘客由于飞机剧烈颠簸而吓得发抖，这时你会怎么办？
8. 你的座右铭是什么? 能说明一下吗？
9. 请说一下你的优缺点？
10.评价一下你的学校生活？
11.谈谈你的家庭情况？
面试细节注意事项
初试:
1. 初试排队进房间面试时，最后一名考生记得关门（这是个细节，考验你的细心程度，一定不能忽视）。
2. 进场绕场一周，然后各自站在对应号牌前。此时双脚并拢，正视前方，露出微笑，体态端正，站姿要体现出积极自信的气质：两肩持平，不能出现高低肩，两臂长度要一致，脊柱不能出现侧弯。腿也要尽量伸直，考官会看腿型。目视前方微笑要自然，发自内心，有感染力，与考官目光相撞，也不要刻意躲闪，露怯。
3. 微笑僵硬的可以趁考官看其他考生时，微调下状态，再继续笑。据说有英语过六级的考生因为亲和力不够而被刷的。
情境模拟：
1. 考官会扮演旅客角色提出各种难缠问题，“刁难”你。这时候态度很重要，要表现出真诚的态度，即使不知道说什么也不能垂头丧气，可以真诚道歉并给出解释。其实此环节主要考察考生随机应变的能力及心态，是没有标准答案的。
2. 读广播词时要面带笑容，不能让纸张挡脸。
面试技巧
离专业的外在和内在都不远了，才是通往职业自由的开始.在这里，你将学到所有面霸技巧！
1.妆容
要想在美女帅哥云集的面试场上脱颖而出？仪容仪表马虎不得。化妆打粉过程中要注意，面部粉底不得打的太白太厚，要与脖颈、胳膊皮肤颜色保持一致，检查眼线有无晕染，口红涂抹均匀，照镜查看是否粘牙。盘起的头发顺滑整洁，无碎发。不带美瞳等修饰品。
2.着装
着装要求正装，女生尽量上身白色衬衫，下身黑色裙，裙子长短保持在膝盖上下3cm。不宜过紧。男生上身白色衬衫，下身黑色西装裤。选择衣服要合身，有质感的版型好的衣服为宜。
3微笑
相信我，魅力亲和的微笑，定会在面试大军中大放异彩。所以，调整好面试状态，保持面部稳定的微笑幅度，用甜美柔和的笑容，打动考官。如果面部笑容发生僵硬，实属无奈，可以适时的闭嘴微笑来规避尴尬，然后柔和转换成漏齿微笑。当然全程保持漏齿微笑，是最好不过的了，漏齿微笑显得更真诚，更有感染力。
4礼貌
进场后可以礼貌的向考官点头微笑，或者鞠躬向考官打招呼：尊敬的评委老师，您好。回答问题时也要注意礼貌，注意力集中，认真听考官要求。
5自我介绍
自我介绍的顺序一定记牢，按照考官要求进行介绍，不让说的一定不能说：如让介绍几组几号，来自哪里，若介绍姓名便是多此一举，而且会减分。挖掘自身优势，语言精简连贯，声音洪亮，不要长篇大论。
6.声音
不管是自我介绍，还是回答考官问题，谈吐都要大方、自信，声音洪亮，吐字清晰，渗透情感， 节奏适中，让人陶醉其中，而不是反感抓狂。
7.站姿
站立时一定要精神抖擞，腰背挺直，双肩打开，整个身体庄重挺拔，给人彬彬有礼，舒服，有气质的印象。
8.英语
台上十分钟，台下十年功。对于空乘面试也一点不假。英语是个长期积累的过程，不是一天两天就能攻破的。所以要规划一个长期的学习计划，熟读英语。才能将英语考试，稳稳拿下。
9.回答问题
想要问题回答的有逻辑，一定要在脑海里罗列层次，做到层次分明，然后再一一叙述，直至阐明观点。最忌讳想到哪里说哪里，语言没有条理。
其实，谁的面试不委屈，谁不是一边碰壁，一边成长呢？面试十几次空乘还不得要领，甚至连自己跌倒在哪一步都不清楚？亦或是对陌生的层层面试感到迷茫和不安？在这里，这次模拟面试通通帮你解决！你与飞天，只差一步！
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